Business Smarts

June 3, 2011
By N. Monk

business success stories

Growing Your Business

Managing Online Customer Feedback: 5 Things You Need to Know

Filed under: 5 Things You Need to Know, Advertising & Marketing, Sales, Online Business, Business Products & Services, Consumer Products & Services, Media, Retail

Getting slammed on Twitter, Yelp or even your own website? How to use online customer feedback -- good or bad -- to help benefit your business.

 

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Hiring Your First Employee: 5 Things You Need to Know

Filed under: 5 Things You Need to Know, Management, Leadership, Starting a Business, Taxes & Accounting, Legal Issues, Human Resources

A successful startup eventually needs more people to keep growing. How to hire your first employee.

 

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Getting Media Coverage: 5 Things You Need to Know

Filed under: 5 Things You Need to Know, Advertising & Marketing, Sales, Leadership, Business Products & Services, Media

A few media mentions can put you on the map and boost sales. How to craft a pitch, contact reporters and get coverage for your company.

 

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Starting a Lemonade Stand: 5 Things You Need to Know

Filed under: 5 Things You Need to Know, Advertising & Marketing, Sales, Starting a Business, Home-based Business, Food & Beverage

Some of the most successful entrepreneurs got their start selling lemonade. How to create the ultimate lemonade stand.

 

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Hiring Unpaid Interns: 5 Things You Need to Know

Filed under: 5 Things You Need to Know, Money, Management, Leadership, Legal Issues

Interns can be a valuable resource for small companies -- especially if they're working for free. How to ensure that your internship program complies with labor laws.

 

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Home-Based Business Tax Deductions: 5 Things You Need to Know

Filed under: 5 Things You Need to Know, Leadership, Home-based Business, Business Travel, Taxes & Accounting

Running a business from home has plenty of advantages -- including some nice tax breaks. How to identify the best home-based business tax deductions.

 

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Tip of the Day

Customize Your Customer Service

Filed under: Tip of the Day

Today’s businesses need to recognize that customer loyalty goes a long way. Re-evaluate your approach to customer service. If you are restaurant, take the time and effort to provide meals based on dietary needs or allergies. If you are a service facility, have a nice waiting room with a working television and coffee or water. Use social media to provide specials to loyal customers to keep them coming back. Make customers feel like a member of the family. This truly benefits all types of businesses.

 

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My First Million

My First Million: A.J. Khubani, TeleBrands

Filed under: My First Million, Advertising & Marketing, Sales, Leadership, Starting a Business, Consumer Products & Services, Media, Retail, Inventions & Innovations

How a part-time pizza-delivery guy took $7,000 and turned it into a $1 billion "As Seen on TV" infomercial empire.

 

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Made in the USA

Made in the USA: When the Beach Beckons

Filed under: Made in the USA, Leadership, Starting a Business, Consumer Products & Services, Manufacturing, Retail, Travel, Inventions & Innovations

For generations, entrepreneurs have found inspiration at the beach. A look at how today's business beach bums are putting their own spin on products designed to improve our annual summer exodus.

 

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Made in the USA: Doughnuts with an Edge

Filed under: Made in the USA, Franchises, Advertising & Marketing, Sales, Leadership, Starting a Business, Consumer Products & Services, Food & Beverage, Retail, Inventions & Innovations

From organic offerings to creme brulee crullers, independent doughnut shops are reinventing the breakfast favorite and giving the likes of Dunkin' Donuts a run for their money.

 

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Made in the USA: The End of 'One Size Fits All'

Filed under: Made in the USA, Technology, Advertising & Marketing, Starting a Business, Online Business, Consumer Products & Services, Food & Beverage, Manufacturing, Retail, Inventions & Innovations

Thanks to the Web and manufacturing technology, consumers can now customize virtually anything -- from dress shirts to cereal. A look at the innovative startups that are quite literally giving the people what they want.

 

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